Privacy Policy

MB Complete Renovations respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.

Who We Are

Our website address is: https://www.mbcompleterenovations.com.au

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

Submit a contact or quote request form
Call, email, or communicate with us
Subscribe to updates or marketing communications

This information may include:

Name
Email address
Phone number
Address or project location
Any additional details related to your renovation enquiry

We may also collect non-personal data such as browser type, IP address, and pages visited to help improve website performance.

2. How We Use Your Information

We use your information to:

Respond to enquiries and provide quotes
Communicate with you about your project
Improve our website, services, and user experience
Send updates or marketing communications (only if you opt in)

3. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymised string (hash) created from your email address may be provided to the Gravatar service. You can view their privacy policy here: https://automattic.com/privacy/
. After approval, your profile picture may be publicly visible alongside your comment.

4. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors may download and extract location data from images on the site.

5. Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

6. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

7. Sharing of Information

We do not sell, trade, or rent your personal information.

We may share your information with:

Trusted contractors or service providers involved in your project
Third-party tools used for website functionality (e.g., forms, analytics)

All third parties are required to keep your information secure and confidential.

8. Data Retention

Comments and their metadata may be retained indefinitely to help recognise and approve follow-ups.
If user accounts are created (if applicable), personal information is stored in user profiles and can be edited or deleted by the user (except usernames).

9. Your Rights

You have the right to:

Request access to the personal data we hold about you
Request correction or deletion of your data

This excludes data we are required to keep for legal, administrative, or security purposes.

10. Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.

11. Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. However, no method of online transmission is completely secure.

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

MB Complete Renovations
0400 825 013
mbcompleterenovations@gmail.com